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Registrants FAQs

The .IN Registry has also introduced

Terms and Conditions for Registrants
(PDF format) and
IDN Terms and Conditions for Registrants
(PDF format) for registrants.  Please note that all the registrants of .IN domain names will be bound by these terms and conditions, which may be amended by .IN Registry from time to time.

Domain Name Transfers

This FAQ tells you how to transfer your domain name from one registrar to another.

How do I make updates to my domain record?

To make a change, you must send a request to your registrar, who will then put the request through to the .IN registry. NIXI is not allowed to change records directly for registrants.

What is an authorization code (auth code)? Where can I get mine?

The authorization code is a 6- to 16-character code assigned by the registrar. The auth code is basically a password for the domain name. Auth codes are a security measure, ensuring that only the owner of the domain can make transfers.

If you do not know your auth code, you can obtain it from your registrar. Registrars are contractually required to provide the auth code upon the request by the registrant.

  • Sponsoring registrars can obtain the auth code for their sponsored domains by sending an EPP <DOMAIN_INFO> command to the registry. Registrars are only able to obtain auth codes for the domain names they sponsor.

     
  • NIXI does not give out authorization codes to registrants. NIXI advises that you change your auth code after a transfer. You can do this through your new (gaining) registrar.

How do I transfer my domain name?

For Registrant-to-Registrant Transfers:

The registrant should update the contact information through the sponsoring registrar. NIXI cannot do this for you; you must do it through the registrar.

For Registrar-to-Registrar Transfers:

  1. Obtain the authorization code from the current sponsoring registrar of the domain. Please consult the WHOIS to find out who the sponsoring registrar is.
  2. After you receive your authorization code, supply it to the new (gaining) registrar.
  3. The new (gaining) registrar should then initiate the transfer. Once initiated, the transfer will be completed in five 24-hour periods.
  4. NIXI advises that you change your auth code after a transfer. You can do this through your new registrar.

Domain Status in WHOIS FAQ

What does the STATUS mean in the WHOIS query results for a .IN
domain??

Status in WHOIS DEFINITION
PENDING DELETE RESTORABLE The 30-day period after a registrar has submitted a delete command
to delete a domain from the registry. All Internet services associated
with the domain are disabled. During this period, a registrar can submit
a request to Restore the domain.
OK This is the normal status for a domain that has no pending
operations or prohibitions.
INACTIVE The domain has no associated name-servers. A minimum of one (1)
name-server must be associated with the domain before it can be
published to the zone.
PENDING TRANSFER A transfer request of the domain is submitted by gaining registrar,
the transfer has not been completed.

The registrant should contact the registrar directly if there is any question
regarding the domain status.

What does "CLIENT" mean in a WHOIS STATUS?

If "CLIENT" precedes the STATUS that is PROHIBITED, that status is set by the registrar and can only be removed by the registrar. The registrant must contact the registrar directly to have this changed. These are the examples of a
registrar CLIENT status:

STATUS in WHOIS DEFINITION
CLIENT TRANSFER PROHIBITED Registrar does not allow the transfer of a domain.
CLIENT RENEW PROHIBITED Registrar does not allow the renewal of a domain.
CLIENT DELETE PROHIBITED Registrar does not allow the deletion of a domain.
CLIENT UPDATE PROHIBITED Registrar does not allow the update or modification of a domain.
CLIENT HOLD Registrar will not allow the domain to be published to the zone.

What do the following Statuses mean in a WHOIS STATUS?

If the STATUS is PROHIBITED, that status is set by the registry and can only be removed by the registry. The registrant must contact the registrar directly to inquire about the registry-set Prohibited Statuses and to have this changed.
These are the examples of a Registry status:

STATUS in WHOIS DEFINITION
TRANSFER PROHIBITED Registry does not allow transfer of a domain.
RENEW PROHIBITED Registry does not allow renewal of a domain.
DELETE PROHIBITED Registry does not allow deletion of a domain.
UPDATE PROHIBITED Registry does not allow all update of a domain.
Hold Registry will not allow the domain to be published to the zone.

If additional information is required about the domain status, who should I contact?

The registrant should contact the registrar directly if there is any question regarding the domain status.

Redemption Grace Period FAQ

What is the Redemption Grace Period (RGP)?

RGP is a service that allows the registrar to restore a .IN domain name that has been unintentionally deleted. RGP is a 30-day period that begins after a registrar requests that the registry delete a domain name. When a domain name is in RGP, its status is listed as PENDING DELETE RESTORABLE and HOLD. When a domain name enters RGP, it is removed from the .IN zone file. As a result, any Internet services served by the domain name will be disabled (e.g., e-mail or a Web site). The registrant must act IMMEDIATELY if he or she wants to restore the domain name via the sponsoring Domain Registrar. After the 30-day RGP, the domain name enters the Redemption Hold Period (RHP).

What is the Redemption Hold Period (RHP)?

If a registrar deletes a domain name and does not request that the domain name be restored during the 30-day RGP, it enters RHP. RHP lasts for five days, and during this time domain name is locked and unable to be restored. After five days, it becomes available for re-registration. Once the domain name enters RHP, the prior registrant cannot request a restore. When a domain name is in RHP, its status is listed as PENDING DELETE SCHEDULED FOR RELEASE and HOLD.

How do I know if a domain name is in RGP?

If a domain name is in RGP, the "Status" field in the WHOIS will show the domain name as "PENDING DELETE RESTORABLE and HOLD." All Internet services
associated with the domain name will remain disabled.

How do I know if a domain name is in RHP?

If a domain name is in RHP, the "Status" field in the WHOIS will show the domain name as "PENDING DELETE SCHEDULED FOR RELEASE HOLD."

My domain name has been placed in RGP. How do I redeem it?

If your domain name has been placed in RGP, it is because your registrar requested to delete it. If you wish to redeem the domain name, YOU MUST CONTACT YOUR REGISTRAR IMMEDIATELY.

The sponsoring registrar for the domain name (as indicated in the WHOIS) is the ONLY registrar that can restore it. .IN Registry cannot directly restore your domain name -- it can act only on explicit instructions from the sponsoring registrar. Please note that your registrar may charge a fee for restoring the domain name.

How do I know when a domain name will be released for re-registration?

For a domain name to be released for registration, it must complete the 30-day RGP and the five-day RHP. In total, a domain name can be released for re-registration 35 days after it has been deleted by a registrar, provided that there has been no restore request received by the registry during the RGP. To calculate the date a deleted domain name will be available for registration, add 35 days to the "last updated on" date reflected in the WHOIS.

Will my domain name still work if it is in RGP?

No. Once a domain name is placed in RGP, no Internet services for that domain
name will work.

Will I still be able to get e-mail if my domain name is in RGP?

No. Once a domain name is placed in RGP, no Internet services for that domain name, including e-mail, will work.

Why is my registrar charging me to redeem my domain name through RGP?

.IN Registry does not determine the fees that registrars charge their customers. However, the registrar incurs extra costs each time it invokes the RGP process. Registrars may charge a fee to restore a domain name through RGP at their discretion. You should contact your registrar to inquire about the fee being charged.

My domain name is in RHP (PENDING DELETE SCHEDULED FOR RELEASE). Why can't I restore it?

Once the 30-day RGP for a domain name has passed, it cannot be restored. RHP serves as a notice period for registrars regarding the pending availability of the domain name.

Will I be charged a renewal fee in addition to the RGP fee itself? Do I lose any time that remained on my registration?

If the domain name has expired before it is deleted and enters RGP and then it is restored, the registrar's account is debited for the RGP fee and the one-year renewal fee. If the domain name has NOT expired prior to deletion and entering RGP and then it is restored, the registrar's account is debited the RGP fee, but the renewal fee is charged only if a renew is requested explicitly or the domain was deleted within the 45-day Auto-Renew Grace Period. When at all commercially reasonable, the domain name will be reinstated. It is up to each registrar whether to charge the registrant for the renewal fee in addition to an RGP fee.

Where can I find more information about the ICANN requirements for RGP?

On the ICANN Website. Please also refer to RFC 3915 for more
information.

Protecting Your .IN Domain

The .IN Registry has prepared the below advisory for .IN domain owners to assist them with protecting their domain name. Please feel free to distribute the following to your clients.

After you register your .IN domain name and build your online presence, it's important for you to understand how to protect your .IN domain name.

Your .IN domain name also has value-both in monetary terms and in terms of the message you send by having a .IN identity. Chances are you wouldn't give away your domain name to a group or an individual who promotes products and services that are counter to your mission, nor are you likely to sell your .IN domain name to businesses that sell products or services you deem inappropriate. That's why .IN Registry, wants to help make sure your .IN domain name doesn't inadvertently fall into the wrong hands.

Registering recently expired domains has resulted in a number of cases where expired domain names are registered and utilized in a fashion that is counter to the mission and intention of the original owner.

Every day, many .IN domain names become available because domain holders, also known as registrants, allowed them to expire or were unaware that the domain names were up for renewal. And every day, those same .IN domain names become vulnerable to companies and individuals who can exploit them for economic gain, without regard for their actual use or meaning. The process of obtaining expired domain names has become sophisticated, automated, and increasingly popular. And the consequences to the original .IN domain holders can be serious.

We believe the best way to protect your .IN domain name is to take proactive and preventive measures.

See these Simple Steps to protect your .IN domain name today:

1. Verify Registration of Your .IN Domain Name

Whether you registered your .IN yourself or whether someone else in your organization was responsible for registering it, it's essential that you verify that you or an authorized representative of your organization has been named as the registrant. A simple visit to the WHOIS tool
is a good first step. There you can view the name of the registrant, administrative contact, and technical contact for your .IN domain(s). You can
also find the name of the registrar through which your .IN domain was registered.

2. Verify and Update and Administrative Contact Information Regularly

Consider making it organizational policy to regularly verify and update .IN domain name information. If it's your responsibility to keep the information updated, put it on your calendar for verification twice a year. If instead it's
the responsibility of a staff member, instruct the staff member to schedule the task for twice a year. In fact, having two staff members responsible for
checking domain information is even better. Any information pertaining to your .IN domain that needs changing can be updated by contacting and working with your registrar.

3. Check that Email Contact Information is Valid

Registrars are the organizations that provide registration services for the public, and the most common way they notify .IN registrants of domain name renewal is by e-mail. If you can't be reached by email, it's possible your domain name will expire without your knowledge. Therefore, it's essential that the email addresses on file with your registrar be current. You can see whose
e-mail address is on file when reviewing your .IN domain name WHOIS information at www.getyourown.in. And you can update your e-mail contact information by contacting and working with your registrar.

4. Register Your .IN for Maximum Period of Time

The maximum registration period for a .IN domain name is 10 years. Consider registering your .IN domain name for the maximum period of time at initial registration or even at the time of renewal.

5. Ask your registrar to place Client Update, Client Transfer prohibited statuses on Your Domain Name so it can only be updated and transferred when you intend to do so

Client Update and Client Transfer Prohibited domain statuses means that your domain name is "locked" and it can't be transferred or updated until the said statuses are removed.

6. Also refer to .IN Domain Transfer and RGP FAQs